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F.A.Q.'s

The Marco Polo Plaza Hotel's Meeting Management Team has prepared a set of frequently asked questions in regards to your next meeting or event at the Marco Polo Plaza Hotel Cebu.


If there is anything we have not listed here, please do not hesitate to contact our Banquet Coordinator through our contact center.

Meeting & Events Related Questions

To assure that we can give you a seamless tour of our events facilities, it is preferable to make an appointment prior to the visit. Please contact any of our Banquet Coordinators anytime.

The Marco Polo Plaza Grand Ballroom can accommodate as many as 1,000 persons in a reception or a theatre setting. However, there are seven more banquet and conference facilities that are ready to suit the number of guests that your banquet or event involves. You may check our website under Meetings & Events which shows you the size, floor plan and maximum capacity of each of our venue facility that your event needs.

Room accommodations may be free depending on the Event Package that you will get. We are glad to show you Event Packages that suit your budget and particular needs.

A requirement of 50% down payment and a signed contract are necessary in order to reserve an event at Marco Polo Plaza. If payment is through check, make it payable to Asia Pacific Top Management Intl. Resources Corp. Other payment options are Cash and Bank transfers with bank details below:
Bank Name: METROBANK (Fuente Osmeña Branch)
Account Name: Asia Pacific Top Management Intl Resources Corp.
Account Number: 041-3-041513668 (Peso Savings) or 041-204101778-8 (Dollar Savings)

Straightforward functions and events with minimal electrical or heavy equipment requirement do not require insurance policy coverage. However, we are ready to listen and thoroughly discuss with you the specific requirements of your event to come up with necessary assessment.

We currently do not have decorations for rent but we surely can help you get in touch with our very dependable suppliers.

You can bring in lechon, cakes and pastries, roasted calf (chopped), wines, liquors and liqueurs. Applicable corkage fees apply.

Yes, we do have a special children menu that surely your kids would love!

Yes, we will schedule a one-time food tasting once you have reserved a date and have put down a payment deposit. This is available for large events and wedding receptions only. We allow up to 3 guests in attendance after a scheduled appointment with our Banquet Coordinator. We will send you information on the food you may select for tasting.

Decorations can be put up as early as a day before the function or event if the venue is already available. Guaranteed schedule is 2 hours before the event.

IF 1 YEAR TO 5 MONTHS AWAY: 50% upon contract signing; additional deposit at least 3 months away and the balance, 2 weeks prior to the event
LESS THAN 5 MONTHS- 50% upon contract signing; additional deposit at least 2 months away and the balance, 2 weeks prior to the event
LESS THAN 2 MONTHS- 50% upon contract signing; additional deposit at least 1 month away and the balance, 2 weeks prior to the event


General Info & Cebu

It’s best to dress light considering the tropical island weather. Jeans, shorts and light colour tops fit right to carry a smart-casual look.

Marco Polo Plaza Cebu has a stand-by power generator set that provides 100% power supply to all hotel areas and facilities.

Foreign tourists are not required for a Tourist Visa if the visit is not more than 21 days. However, the Philippine Bureau of Immigration requires a Visa Waiver Application before the expiration of the 21-day period if the foreign tourist wishes to extend his stay. For more information, visit: www.immigration.gov.ph

Wi-fi internet is available in all guest rooms and public areas of the hotel.

It takes about 45 minutes to reach the airport by taxi or rent a car. However, it’s good to be a little early to address unpredictable road traffic conditions.

A terminal fee of Php 850.00 is required for passengers exiting Mactan-Cebu International Airport (MCIA) for international flights. While, terrminal fee is already included in the booking of domestic flights exiting MCIA.

- Asia Town I.T. Park – 10 minutes
- Ayala Mall & Business District – 10-15 minutes
- Sto. Nino Basilica – 20 minutes


Reservations & Policies

You may make reservations and bookings through calling us at Toll Free 1-800-111-00-995. If you are in Cebu, please call 6332 -2531111. If you are in Manila, our number is 632-8871263. Or you can make your reservations and bookings on-line by using our website.

Our Booking engine of this website will require for selected rates pre-payment online which you can make with your Credit Card or through the PayPal system, one of the most secure payment systems on the internet today. Other rates require payment directly in the hotel.

Marco Polo Plaza Hotel Cebu does not charge any extra Credit Card charges for payments online.

For Prepayment Rates booked online your Credit Card will instantly be charged, while for rates and reservations which require a Credit Card Guarantee, we will verify your Credit Card for the amount of the first night, however not charge you. Payment is being made at the hotel for these reservations.

Marco Polo Plaza Cebu accepts all major Credit Cards at the hotel and the allowed Credit Cards for the Philippines online via PayPal.

Each Rate we offer online through our Booking Engine carries a different Cancellation Policy, to which you will need to agree to in order to complete a reservation online.

If you made a reservation online through our website or the Marco Polo Hotels website, please click here to amend or cancel your reservation. If you made the reservation with a different source, please contact this source for amendments.

Kids 2 years old and below are free of charge; kids 3-6 years old are charged 50% off from the full rate; kids 7 years up are charged fully; 3rd person rate: PHP 1,100 net per person with breakfast; PHP 770 net per person without breakfast.

Our guest rooms can accommodate a maximum of 2 adults and 2 kids or 3 adults only. We can also arrange your special accommodation needs, if any, prior to your arrival by informing us ahead of the details.

Our check in time is 3:00 pm and check out time is 12:00 noon.

We at Marco Polo Plaza will take care of storing your luggage safely and free of charge.

 



For inquiries and reservation, please call Cebu (63 32) 253 1111 or Manila (63 2) 887 1263.





Banquet & Meeting Room Information (PDF) Marco Polo Plaza Cebu Events Website Email the Marco Polo Plaza Cebu

Cebu City - Capital of the South

Cebu holds historic as well as economic significance. This oldest city of the Philippines is currently the economic nerve centre of the southern and central part of the country thereby attracting tourists for business as well as leisure.

Marco Polo Plaza Hotel Cebu situated at an altitude of 600 feet at the prestigious Nivel Hills provides panoramic view of the tropical city of Cebu. Easily reachable within 40 minutes from the Mactan International Airport by van or car, the Marco Polo Plaza Hotel Cebu with its perfect balance of central location, tangible comforts and personalized service acts as an ideal base for business, shopping or tours.

The Cebu Banquet & Event Masters

Meeting or wedding, function or cocktail, the Marco Polo facilities are the ideal venue for any event. Marco Polo Plaza Hotel Cebu houses 9 function/meeting rooms, divisible into 16 to match your needs. There are six function rooms, one ballroom, and a grand balcony where events can be held.

May it be a corporate meeting or that dream wedding you were planning since childhood, there is simply no better place in Cebu to hold that event than at the Marco Polo Plaza Hotel Cebu.

Rooms & Suites at the Marco Polo Plaza Hotel Cebu

Marco Polo Plaza Hotel Cebu comprises 329 guest rooms and suites, where each room is an epitome of comfort and space enhanced by decor that showcase a beautiful blend of the local culture.

Guests can choose the comfortable deluxe rooms which come with a choice of mountain or sea view or they can stay in the Continental Club Floors where exclusivity and special privileges await them. The crème-de-la-crème can choose to stay in one of our exclusive Suites.

Restaurants and Bars at the Marco Polo Plaza Cebu

The Marco Polo Plaza Hotel Cebu is also home to some of the finest restaurants of Cebu City, each unique in flavour and ambience. The signature restaurant Cafe Marco, known as the "Best Buffet in Cebu City", serves Mediterranean, South-East Asian, Western and Filipino cuisine. Its regular "Culinary Journeys" is an added feast to the regular buffet dishes. It features national and international cuisines such as "Sabores de Espana", "Swissness from A to Z", "Cebuano Food Festival", "Khana Indian Food Festival", to name a few.

Guests can relax at the Lobby Lounge for a cup of coffee or tea with an array of pastries and desserts to choose from. While Blu Bar & Grill makes evenings perfect at 1,000 feet high, providing a panoramic view of Cebu City and beyond while dining superb grilled specialties, entrees and desserts over a glass of award winning cocktails.

Cebu City
Meetings & Events
Rooms & Suites
Restaurants & Bars





Quick links for your convenience

Need to get in contact with us before your trip? Check out some pictures, explore the surrounding of the Hotel, or just find the exact location of our Hotel? The answers to all these questions can be found here with just one click!

If you can’t find what you are looking for always feel free to contact us and drop us a quick message.

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