Services & Facilities at the Marco Polo Plaza Cebu

Services & Facilities

Marco Polo Plaza Cebu

Frequently Asked Questions - General Info & Cebu

Cebu Travel Tips FAQ Questions at the Marco Polo Plaza Hotel Cebu
 

Cebu Travel Tips FAQ Questions at the Marco Polo Plaza Hotel Cebu The Marco Polo Plaza Hotel's Guest Service Associates has prepared a set of Frequently Asked Questions in regards to your next stay, what to bring, what to leave and some general information about the Philippines and Cebu.

If there is anything we have not listed here, please do not hesitate to contact our Hospitality Desk or the appropriate department through our contact center.

 

Frequently Asked Questions / General Info:

  • Q:  WHAT IS THE USUAL DRESS CODE OF CEBU?
  • A:  It’s best to dress light considering the tropical island weather. Jeans, shorts and light colour tops fit right to carry a smart-casual look.
 
  • Q:  IS THERE A POWER BACK UP IN CASE OF POWER INTERRUPTIONS?
  • A:  Marco Polo Plaza Cebu has a stand-by power generator set that provides 100% power supply to all hotel areas and facilities.
 
  • Q:  WHAT ARE THE VISA REQUIREMENTS FOR TOURISTS?
  • A:  Foreign tourists are not required for a Tourist Visa if the visit is not more than 21 days. However, the Philippine Bureau of Immigration requires a Visa Waiver Application before the expiration of the 21-day period if the foreign tourist wishes to extend his stay. For more information, visit: www.immigration.gov.ph
 
  • Q:  CAN I ENJOY WIFI INTERNET IN YOUR HOTEL?
  • A: Wi-fi internet is available in all guest rooms and public areas of the hotel.
 
  • Q:  WHAT TIME SHOULD I LEAVE FOR THE AIRPORT?
  • A:  It takes about 45 minutes to reach the airport by taxi or rent a car. However, it’s good to be a little early to address unpredictable road traffic conditions.
 
  • Q:  WHAT ARE THE AIRPORT FEES FOR DOMESTIC AND INTERNATIONAL FLIGHTS?
  • A: A terminal fee of Php 850.00 is required for passengers exiting Mactan-Cebu International Airport (MCIA) for international flights. While, terrminal fee is already included in the booking of domestic flights exiting MCIA.
 
  • Q: HOW LONG DOES IT GENERALLY TAKE ME TO GET TO:
  • A:  - Asia Town I.T. Park – 10 minutes 
         - Ayala Mall & Business District – 10-15 minutes
         - Sto. Nino Basilica – 20 minutes
 
  • Q: DO YOU HAVE A SHUTTLE BUS?
  • A: Our shuttle services can take you to the following routes on these schedules effective January 1, 2018:
 

Drop Off Schedule

   From Hotel Ayala Center SM City
Trip 1 10:00H 10.15H 10.35H
Trip 2 14.00H 14.25H 14.45H
Trip 3 18.00H 18.25H 18.45H

 

Pick Up Schedule

  Ayala Center SM City
Trip 1 10.20H 10.40H
Trip 2 14.30H 15.00H
Trip 3 18.30H 19.00H

 

  • The Marco Polo Plaza Cebu coaster or van can only wait for five (5) minutes on the designated area of parking in  Ayala Center and SM City.  These time schedules are approximates and may be influenced by traffic density at the time of your trip.

 

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